Terms and Conditions

The climate change coaches Ltd shall take full payment at time of booking. Should the minimum number of participants required not be reached, those who have paid to join the group shall be refunded or offered a space on the next group, as they prefer.

Our full terms and conditions are as follows:
1. ‘Climate Change Coaches’ means Climate Change Coaches Limited, a company registered in England and Wales No 12204746 whose registered office is at Crown House, 27 Old Gloucester Street, London, WC1N 3AX. ‘Programme’ means the information programme, training course, workshop, and/or other event provided by Climate Change Coaches under the agreement. ‘You’ means the natural person applying to attend the programme, and where such person is a delegate on behalf of an organisation, ‘You’ shall refer jointly and severally to the natural person and the organisation, on whose behalf you warrant you have the authority to bind by proceeding with the application.

2. These Terms and Conditions constitute the entire agreement and understanding between the parties and supersede all prior agreements and understandings in respect of the programme provided by Climate Change Coaches that is the subject of the application.

3. The applicable fees, inclusions and content of the programme shall be as described on the Climate Change Coaches website (www.climatechangecoaches.com). Unless explicitly specified, neither internet connection, nor travel and subsistence are included in the applicable fees. Climate Change Coaches reserves the right to update or adjust the fees, inclusions and content of the programme from time to time as it sees fit. All variations of early bird spaces are non-refundable but are transferable in accordance with clause 11 of our terms and conditions.

4. Unless otherwise specified, VAT shall be additionally applicable to any stated fees.

5. Payments made via an international bank transfer may incur sending fees for which Climate Change Coaches Ltd is not liable. Clients will be alerted to any shortfall so that this can be additionally transferred.

6. Reservations cannot be confirmed until payment of the fees in full has been received. Confirmation of allotted placement shall be sent within seven (7) working days of receipt of application and full fee. Climate Change Coaches reserves the right to decline the registration of any applicant at its absolute discretion and shall refund any fees received in such an instance.

7. In the event Climate Change Coaches elects to accept a late registration, payment must be received in full prior to attendance of the first day of the programme.

8. Climate Change Coaches reserve the right to refuse admission in the event of failure to observe any of these Terms and Conditions, including for the avoidance of doubt the foregoing payment obligations.

9. Unless otherwise specified all programme events are to be held online, at a link provided by Climate Change Coaches. Climate Change Coaches shall advise any important information or changes including online meeting location at least seven (7) days before the event.

10. Requests to transfer from one programme date to another must be made in writing and received by Climate Change Coaches with twenty eight (28) or more days’ notice prior to the originally scheduled programme date. You shall be liable for a re-scheduling fee of 25% + VAT of the initial programme(s) fee paid in addition to any additional fee for the new programme. Attendance must be within eight months of the original programme date.

11. For cancellations made in writing the following refunds will apply:
–– Over 28 days before the event, a full refund of course fees;
–– 14 to 28 days before the event, a 50% refund of course fees;
–– 14 days or less before the event, no refund.

12. Trainee substitutions can be made without incurring a penalty provided these changes are made in writing and received by Climate Change Coaches at least twenty eight (28) working days before the programme start date. If a trainee wishes to make a substitution within 28 days there will be an administrative charge of 25% of the course fee.

13. Climate Change Coaches reserves the right to cancel or reschedule the programme at its absolute discretion, and in such case shall give as much notice as reasonably practicable. Should Climate Change Coaches cancel the programme, an alternative date will be offered or a full refund will be made but Climate Change Coaches shall not be liable for any other costs or losses incurred.

14. Climate Change Coaches shall deliver the programme in accordance with its promoted description using reasonable skill and care but makes no warranty in respect of any outcomes or results.

15. All handouts, materials and examinations provided to you in advance of, or during, the programme are the intellectual property of Climate Change Coaches and shall not be copied by you or used except in accordance with the intended purpose and all materials shall be maintained in confidence and not disclosed to third parties except with Climate Change Coaches advance permission. Handouts and materials must be returned to Climate Change Coaches should Climate Change Coaches specifically request them.

16. Climate Change Coaches, its employees and agents agree to maintain as confidential and not to use or disclose to any third party any information derived from you without your consent except where it is necessary to enable Climate Change Coaches to perform the programme. Unless you request otherwise at any time, Climate Change Coaches may hold your contact details on its database in order to share relevant information with you in the future or to let you know about other Climate Change Coaches events in which you might be interested. Climate Change Coaches shall not sell nor disclose this information to any third party.

17. Except for death or personal injury caused by Climate Change Coaches’ negligence, for fraudulent misrepresentation, or for any other liability which cannot be limited by law, the entire liability of Climate Change Coaches under or in connection with the Contract shall not exceed the amount which has actually been paid by you to Climate Change Coaches for the programme. Climate Change Coaches shall have no liability for delay or failure to perform any of its obligations arising from any event beyond its reasonable control nor shall Climate Change Coaches have any liability in any case for any loss of profits, loss of revenue, loss of goodwill or for any indirect or consequential losses.

18. You shall not do anything to bring Climate Change Coaches into disrepute and shall not use the names of, or suggest or imply an association with, Climate Change Coaches or any other name, brand or mark used by the Climate Change Coaches except where Climate Change Coaches has provided its prior written consent and in such instances only in accordance with the guidelines or requirements specified by Climate Change Coaches.

19. If any of these Terms and Conditions or any provisions of the agreement are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

20. The contract shall be governed by and construed in accordance with the English law and the parties hereby submit to the exclusive jurisdiction of the courts of England and Wales.